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Go Voyages

Go Voyages

www.govoyages.com
What is your customer experience with Go Voyages?

Go Voyages Overview

The generated data is based on reviews and questionnaires provided by PissedConsumer.com users.

Based on reviews, created with AI
Rating Distribution

Go Voyages has a 1.5 star rating from 77 customer reviews. Consumers are mostly dissatisfied; 5% would likely recommend. Reviews cite frequent unauthorized subscription charges and recurring requests for refunds.

Key Takeaways for Future Customers

  • Read terms carefully to avoid unexpected membership or Prime charges.
  • Expect slow or unresponsive customer service when seeking refunds or booking help.
  • Monitor bank statements after booking for unauthorized billing.

Negative Feedback / Risk Areas

  • Recurring customer complaints about unauthorized subscription and Prime charges.
  • Many requests for refunds left unresolved and difficulty contacting support.
  • Issues with cancellations, exchanges, and high price level reported.

Positive Feedback

Some users note convenient reservation features, but praise is rare in Go Voyages reviews.

View full overview ›

Media from reviews

Go Voyages - Je veux changer le nom du passager
Go Voyages - ChargedGo Voyages - Problème réservationGo Voyages - Aguech450@***.comGo Voyages - Debit from my Bank cardGo Voyages - Vérification de la franchise bagage sur un vol Air Arabia Maroc (réservation...Go Voyages - Vérification de la franchise bagage sur un vol Air Arabia Maroc... - Image 2
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Show reviews that mention
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Alessandra D Bfl
map-marker Alkmaar, North Holland

GO Voyages Prime

I did not request this service, and it has been charged to my credit card multiple times, and I only noticed now. I want to cancel this premium.

Preferred solution: Full refund

View full review
Mamadou D Xxu

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Casablanca, Casablanca

Je devais voyager aujourd'hui a 1h25...

Je devais voyager aujourd'hui a 1h25 par lufthansa pour aller a Riga.

Mais malheureusement ils mon dit à la réception il faut un transit visa pour Frankfort pour une dure de 4h20mn.jai pas m'embarque.je veux une autre itinéraire différent de lufthansa

User's recommendation: Tout ce que je peux dire il n'est pas facile de voyager étant africain même fait un escale a l"airport de 4h on annule ton voyage

View full review
Kasidee Ksj
map-marker Johannesburg, Gauteng

Je veux changer le nom du passager

Go Voyages - Je veux changer le nom du passager

Je veux changer nom de la personne du EHY25X Istanbul to France le plus rapidement possible Je resterais a votre attente

User's recommendation: Fatoumata Mbow

View full review
Evalee Mwj
map-marker London, England

Terrible experience

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AI Highlights
  • - The agency is terrible and unresponsive.
  • - We needed a change of tickets, but they do not answer, require many calls, and changes take days.

Terrible the most terrible agency I have ever dealt with, we needed a change of tickets and they do not answer you have to call them constantly and even when you inform about the change it takes many days to do it and many calls. they are t e r r i b l e

User's recommendation: Reserve with someone else

View full review
SAFA K Ale

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Vérification de la franchise bagage sur un vol Air Arabia Maroc (réservation en cours)

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AI Highlights
  • - Customer seeks Air Arabia Maroc baggage confirmation for the return.
  • - Current page shows carry-on pictogram while recap mentions only a small bag.
Go Voyages - Vérification de la franchise bagage sur un vol Air Arabia Maroc (réservation...
Go Voyages - Vérification de la franchise bagage sur un vol Air Arabia Maroc... - Image 2
Go Voyages - Vérification de la franchise bagage sur un vol Air Arabia Maroc... - Image 3
Go Voyages - Vérification de la franchise bagage sur un vol Air Arabia Maroc... - Image 4

Bonsoir,

Je suis actuellement en train de finaliser une réservation sur votre site pour un aller-retour Paris CDG Rabat Salé :

Aller : le 07 août 2025, avec EasyJet (vol U24675)

Retour : le 24 août 2025, avec Air Arabia Maroc (vol 3O827)

Avant de procéder à l'achat, je souhaite avoir une confirmation claire concernant la franchise bagage du vol retour avec Air Arabia Maroc.

Sur la page de sélection initiale des billets, il est indiqué que ce vol comprend un bagage à main (pictogramme d'une valise cabine), ce qui correspond normalement à une valise cabine + un petit sac personnel.

Cependant, dans le récapitulatif final avant paiement, il est seulement mentionné un « petit bagage inclus », ce qui crée une confusion. Pouvez-vous me confirmer que le billet Air Arabia Maroc réservé via votre site comprend bien la franchise standard suivante :

1 cabine à bagages (55 × 40 × 20 cm)

+ 1 petit sac personnel (25 × 33 × 20 cm)

=> Pour un total de 10 kg ?

Comme je n'ai pas encore confirmé l'achat, je ne dispose pas d'un ID de commande, mais je souhaite m'assurer des conditions exactes de bagage avant de finaliser la réservation.

Je peux vous transmettre des captures décran si nécessaire, merci de mindiquer un canal de contact pour cela si besoin.

Je vous remercie par avance pour votre aide, votre retour rapide et votre confirmation avant mon achat.

Cordialement,

KRINI Safa et Marwa.

[Adresse e-mail associée au compte : marwa.krini23.06.04@***.com]

Pros:
  • Billets rapide prix raisonable
Cons:
  • Incoherence entre page d accueil et resumer final avant paiement

User's recommendation: satisfait sur tous les achat précédents!

View full review
Resolved
Aguech G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Problème réservation

AI Highlights
  • - Reservation 236********: RomeTunis on Aug 7 was denied.
  • - Charged despite denial.
  • - Please explain the denial and confirm or refund immediately.
Go Voyages - Problème réservation
Updated by user Aug 01, 2025

Company fixed the issue and I have been provided with full refund. *Bonjour, je vous appelle au sujet de ma réservation numéro 2369369****.**Le vol Rome–Tunis du 7 août a été refusé, mais j’ai été débité.**Je souhaite savoir pourquoi il a été refusé et demander soit la confirmation du vol, soit un remboursement immédiat.*.

Original review Aug 01, 2025

*Bonjour, je mappelle Aguech Gouider je vous appelle au sujet de ma réservation numéro 236********.*

*Le vol RomeTunis du 7 août a été refusé, mais jai été débité.*

*Je souhaite savoir pourquoi il a été refusé et demander soit la confirmation du vol, soit un remboursement immédiat.*

Loss:
$190

Preferred solution: Full refund

View full review
Harumi Sor

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Hanoi, Hanoi

Still taking money though subscription cancelled.

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AI Highlights
  • - I entered a subscription after a flight.
  • - Cancelled with go voyages; charged £35.
  • - A year later they charged about £88; contact attempts failed.
Updated by user Nov 30, 2025

No result as yet

Original review Nov 30, 2025

Soon after I bought the flight ticket I found that I had unwittingly entered into a subscription agreement . I then contacted go voyages and cancelled the subscription at a cost to myself of around gbp 35.

However, a year later I now see that they have taken some gbp88 from my bank account.

I tried to contact them, phone and email, but to no avail.

Yrs. Richard Johns

Loss:
$117
Pros:
  • Zero pros
Cons:
  • Contact impossible

Preferred solution: Full refund

View full review
Res I

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Charged

Go Voyages - Charged

I am still waiting for a refund!

Being charged without consent

Charged in May and still again now of $105

Loss:
$106

Preferred solution: Full refund

View full review
Harumi Sor

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
| map-marker Ho Chi Minh City, Ho Chi Minh

Money taken from my bank account

AI Highlights
  • - Bought govoyages flight a year ago.
  • - Unwittingly started a subscription and paid GBP 35 to cancel.
  • - Govoyages charged GBP 88 and contact attempts failed.

About a year ago I bought a flight ticket from govoyages. Soon after I released that I had unwittingly entered into a subscription account. I then contacted the vendor and at some cost to myself (around gbp35) the subscription was cancelled.

However, a few days ago I found that govoyages had taken gbp88 from my account.

I tried to contact them by phone and email, but was unsuccessful.

View full review
Aguech G

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Aguech450@***.com

AI Highlights
  • - Reservation 236********: Rome-Tunis flight on Aug 7 was refused, but I was charged; please explain and provide either confirmation or a refund.
Go Voyages - Aguech450@***.com

Bonjour, je m'appelle[Aguech

Gouider]. Je vous appelle pour ma réservation numéro 236********.

Le vol Rome - Tunis du 7 août a été refusé, mais j'ai été débitée. Je voudrais savoir pourquoi il a été refusé, et je demande soit la confirmation du vol, soit un

remboursement.

Pouvez-vous m'aider, s'il vous plaît .!

View full review
Macoumba N Gax

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Debit from my Bank card

AI Highlights
  • - There is an unauthorized debit of 89, 99; the user says they bought nothing.
  • - They request the charge origin and a refund.
Go Voyages - Debit from my Bank card

I have noticed today you guys debit 89, 99 from my account.

I Never have contact or buy something from you.

I would like to understand from what service came from that amount.

I ask for a refund.

Regards, Macoumba

+358415****40

Loss:
$90

Preferred solution: Full refund

View full review
Blanche Ngondem Y

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancel subsprtion

Go Voyages - Cancel subsprtion

I did not subscribe for any annual payment, but money has been deducted from my account. I wish to have a refund.

Loss:
$89

Preferred solution: Full refund

View full review
Anonymous
map-marker Casablanca, Casablanca

This company is a scam and they keep taking money from my account

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This company is a scam and they keep taking money from my account. I wouldnt recommend it to anyone. *** company

User's recommendation: Not at all!

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Top travel tips during the Covid-19 shared by a travel journalist: 1. Research the destination; 2. Check safety measures; 3. Check the airline’s policies; 4. Download the airline’s app; 5. Double check your reservation; 6. Build flexibility into your travel plan. In this interview with a travel expert you can learn how to travel safely, how to book online, how to refund a canceled trip.

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Latifah Al-Hazza
Latifah Al-Hazza

Latifah Al-Hazza is a travel expert who visited over 50 countries. She is also a co-founder of Women's Travel Company and an Emmy Award-Winning travel journalist.

Anonymous

Change my return flight

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Nobody answered , the service is a waist a time and seems that your survey!!! Stop send me surveys . Incompetents

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Aston Zfc

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

My email is locked ,go voyages gives me a virtual email to login @ ryanair i want to check in for make a reservation bagage/seats .go voyages can't not give me the verification code that's ryanair Sen

I want help for my check in because my email is locked go voyages dont help me and they make that virtual adress they most give me the code oe make a new emailadres for check in @ ryanair

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Gloria K Fui

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I can’t find my booking

Hello!

My name is Kayitesi Gloria I have booked with your airline for tomorrows 15.07.2025 at 7 am morning,trip to Helsinki but I cant find my booking until now.

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